Last Updated: [20.08.2024]

Dropzon.io (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sales tracking bot and related services (the “Service”). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Data: We may collect personally identifiable information (“Personal Data”) that you voluntarily provide to us when you use the Service. This includes:
- Contact Information: Such as your email address when you sign up for the Service.
- Account Information: Information related to your account, such as username and password.1.2 Usage Data: We may collect non-personally identifiable information related to your interaction with the Service, including:
- Product URLs: The URLs you provide to track sales data.
- Sales Data: Information related to the sales performance of the products you track using the Service.
- Device Information: Information about the device you use to access the Service, such as IP address, browser type, and operating system.
1.3 Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies to track the activity on our Service and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.

2. How We Use Your Information

2.1 Service Operation: We use the information we collect to operate, maintain, and improve the Service, including:Providing sales tracking data based on the product URLs you submit.Responding to your inquiries and providing customer support.Enhancing the functionality and user experience of the Service.
2.2 Communications: We may use your contact information to send you updates, newsletters, marketing materials, or other information that may be of interest to you. You can opt out of receiving these communications at any time.
2.3 Legal Compliance: We may use your information as required by law or legal processes, including to comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

3.1 Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as hosting, data analysis, and customer support. These service providers are required to maintain the confidentiality and security of your information.
3.2 Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
3.3 Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred to a third party as part of that transaction. We will notify you before your Personal Data is transferred and becomes subject to a different privacy policy.

4. Data Security

4.1 Security Measures: We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure data storage.
4.2 Data Retention: We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights and Choices

5.1 Access and Correction: You have the right to access and correct your Personal Data. You can update your account information at any time by logging into your account.
5.2 Data Deletion: You may request the deletion of your Personal Data by contacting us at [Email Address]. Please note that certain information may be retained as required by law or for legitimate business purposes.
5.3 Opt-Out of Communications: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly.

6. International Data Transfers

Your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By providing your information, you consent to this transfer.

7. Compliance with Indian Data Protection Laws

7.1 Data Protection Compliance: We comply with the Information Technology Act, 2000, and any applicable data protection regulations in India. We take all reasonable steps to ensure that your data is handled securely and in accordance with this Privacy Policy.

8. Children’s Privacy

Our Service is not intended for use by children under the age of 18 (“Children”). We do not knowingly collect Personal Data from children. If we become aware that we have collected Personal Data from children under 18, we will take steps to delete that information as soon as possible. If you are a parent or guardian and believe that your child has provided us with Personal Data, please contact us at support@dropzon.io, and we will take appropriate action.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modifications to the Privacy Policy constitutes your acceptance of those changes.10. Contact UsIf you have any questions or concerns about this Privacy Policy, please contact us at:Email: support@dropzon.io
Mailing Address: 3405-A, Kurunji nagar, mettupatti, pudukkottai, tamilnadu, india – 622303